The DF Studio Java Web Start downloader requires Java to be enabled. When a download request is initiated in DF Studio, a .jnlp file will be downloaded first, which must be opened with Java in order for file downloads to begin. Below are some potential issues which may be encountered while attempting to enable or open the .jnlp file with Java.
New operating systems are not automatically Java enabled. Therefore, the DF Studio Downloader may not be recognized by the computer. Click the link below to verify that Java is enabled.
If the operating system is not Java enabled, follow the steps at the link above to install Java.
Double clicking on the Java application file (e.g., df-studio-downloader.jnlp) may result in a warning dialog box.
1. Launch the Finder.
2. Locate the .jnlp file in the web browser’s downloads folder.
3. Right-click on the file (or click while pressing the “Control” key) to open the menu.
4. Choose “Open” from the contextual menu.
Even after installing Java, the Java Web Start downloader may not run. This may be due to security settings within the web browser. Click the link below for specific directions on enabling Java in the web browser.